1. Information We Collect
At Juwa2 Casino, we prioritize your privacy and limit collection to information that is adequate, relevant, and reasonably necessary. Depending on how you use the site, we may collect the email address and username you provide during registration; a phone number you submit for verification, support, cashback, or giveaway participation; your User ID / Game ID, Referrer ID, selected platform, page and campaign source, and submission time.
For security, fraud prevention, support, and analytics, our server may also record your IP address, full browser User-Agent, device type, operating system, device model, browser, and whether you are using an in-app browser.
2. How We Use Your Data
We use the information we collect to provide and improve our services. Specifically, we may use it to:
- Create and manage your Juwa2 account.
- Provide dedicated customer support and resolve any issues.
- Send you important account alerts and updates.
- Verify you're a real player and deliver VIP perks and promotions, where you've agreed to receive them.
- Process cashback requests, giveaway entries, and winner searches.
- Prevent spam, fraud, and abuse, and diagnose technical or conversion-flow problems.
3. Email Marketing & Communications
By registering an account with Juwa2 Casino, you acknowledge and agree to receive regular email marketing communications and customer follow-up services from us. We use these communications to keep you informed about our latest promotions, bonuses, and new game releases.
4. SMS/Text Message Marketing
If you provide your phone number through our site — for example, to verify your access or request VIP perks — you agree to receive text messages from Juwa2 Casino, including automated marketing messages about promotions, bonuses, and account-related alerts. Message frequency varies, and message and data rates may apply. Consent to receive text messages is not a condition of any purchase. You can opt out at any time by replying STOP to any message, or by emailing us at support@juwa2-casino.com.
5. Canceling Services & Opting Out
You have the right to cancel your services or opt out of our email or SMS marketing communications at any time. To opt out of text messages, reply STOP to any message you receive from us. To cancel your service or unsubscribe from email, please email us directly at support@juwa2-casino.com.
6. Analytics & Tracking
To improve our services and measure marketing effectiveness, we use Google Analytics 4 (GA4), Google Tag Manager, Meta Pixel, and Meta Conversions API. These tools process page visits, device and browser information, campaign identifiers, and conversion events. Where a phone number is used for conversion matching, it is SHA-256 hashed before being sent to Meta.
7. Data Security & Third-Party Sharing
We implement security measures to protect personal information from unauthorized access, alteration, or disclosure. We do not sell your personal data. Information may be processed by trusted providers needed to operate the service, including our hosting provider, the official registration portal, Google Analytics/Tag Manager, Meta Pixel/Conversions API, and Google Apps Script/Google Sheets used to route and store form submissions and event backups, including page visits and conversion events.
Last Updated: July 2026